FAQs

Questions

  1. Will you accept my insurance?
  2. Are you licensed to practice in Ohio to provide mental health services?
  3. What do all of those letters after your name(s) mean?
  4. How long does therapy last?
  5. How often would we meet?
  6. Can you assure me that my privacy will be protected?
  7. What about confidentiality?
  8. Does being in therapy mean there's something wrong with me or that I have a mental illness?

Q. Will you accept my insurance?
A. Cornerstone Counseling works with several insurance companies and EAP’s. We STRONGLY recommend that you check with your insurance company first and/or call us! We can help you determine whether or not we’re on your panel.

Even if we're not on your panel, many insurance companies have "out-of-network" benefits that can be utilized.

Q. Are you licensed to practice in Ohio to provide mental health services?
A. Yes. Our Ohio Licenses are as follows: Dan Higgins, Licensed Professional Clinical Counselor with Supervisory Credentials, #E3595. Patti Cassidy, Licensed Professional Clinical Counselor with Supervisory Credentials #E0008051. Lisa Freriks, Licensed Professional Counselor #C0501254. Jackie White, Licensed Professional Counselor Clinical Counselor #E1100556. Carolyn Wenner, Licensed Professional Clinical Counselor #E1200052. Audrey Cook, Licensed Professional Counselor #C1500449. Molly Bechtel, Licensed Independent Social Worker with Supervisory Credentials, #I0004667. Mattie Sparks, Licensed Social Worker #S0008856. Bethany Chime, Licensed Professional Clinical Counselor with Supervisory Credentials, #E1000463.

Q. What do all of those letters after your name(s) mean?
A. The letters following our names have to do with our licensure. LPC stands for Licensed Professional Counselor. LPCC stands for Licensed Professional Clinical Counselor. The S refers to one's ability to provide clinical supervision. LSW stands for Licensed Social Worker and LISW stands for Licensed Independent Social Worker. CR stands for Counselor in Residence and CT stands for Counselor in Training, a distinction given to upper level graduate students in a clinical master's program.

Q. How long does therapy last?
A. The course of therapy varies from person to person. Sometimes people achieve their goals in just a few months, while in other cases it may take a year or longer to complete our work. Factors influencing the duration include the nature and complexity of the issues we're addressing, your life circumstances, your motivation, and many other variables.

You probably will know whether your partnership with your counselor feels "right" within your first several meetings and can decide whether to continue with them or to seek a referral to another practitioner.

Q. How often would we meet?
A. Usually sessions are once a week, although it may be beneficial to meet more frequently in certain situations. When too much time elapses between appointments, progress is often noticeably slower and momentum is lost.

Q. Can you assure me that my privacy will be protected?
A. We are very sensitive to people's concerns about privacy and confidentiality.
We are aware that people run into each other at local events, at the grocery store, or other places outside the therapy office. To respect your privacy, we may not greet you or act as if we know you, unless you initiate the contact.

Q. What about confidentiality?
A. You have a legal right to the confidentiality of what we discuss in our sessions, and even to the fact that you are in therapy with us, unless you give us written permission to disclose that information (for example, to your medical doctor). We are required to safeguard that confidentiality.

There are, however, some legal exceptions:

·We are required to notify the authorities if we have cause to suspect that a minor (under age 18) has been abused or neglected.

·We are required to notify an emergency party in the event that we are concerned about your safety or the safety of someone else.

·We also must contact the authorities if we have reasonable cause to believe that abuse or neglect of an elderly or disabled person has occurred.

·If you are involved in a legal proceeding, a judge may order us to disclose information related to your treatment.

Q. Does being in therapy mean there's something wrong with me or that I have a mental illness?
A. It is very unfortunate that in American society, there is still a stigma associated with seeking help for emotional and mental problems. Our view is just the opposite: we see people who come to therapy as strong, courageous, and motivated to work on what's distressing them. It is our privilege to work with you as you address your concerns.